Frequently asked questions

Why should I use a social media manager rather than do it myself?

With a social media manager, you aren’t spending money on running the platform. You are spending money on a creating a caring culture and getting customers to ultimately become your ambassadors.

I’m international or interstate from you. Is that a problem?
Not at all. Many of our clients are international or interstate and we will work around your hours to assist you in the best way possible.

Do you do customised training?
Yes, we can develop customised training for any agency focusing on your desired platforms for your staff. This can be done in person or via Zoom.

I’m interested in key influencer engagement. Do you have to have a product or can you use a service?

Absolutely we can promote services with our key influencers. There are some limitations but we can work around them.

I’d like to nominate myself as a key influencer. Can I do that?

We would love to hear from you. Please contact us at hello@epicsocial.com.au and tell us a little about you.